Reset account access with a clear authorization path.
Use this XMLA request page when an email, hosting, website, or account password needs to be reset with the right approval, notification contact, and secure handling.
Security Basics
Password resets need authorization, not guesswork.
Resetting access is a security-sensitive change. XMLA needs the right account, requester, and notification details before making updates.
Authorize
Password resets should come from an approved account holder or authorized contact.
Protect
Avoid sending reusable passwords through unsafe channels when a generated password is the better option.
Notify
Send reset details to a verified email or phone number connected to the account.
Verify
After access is restored, confirm sign-in, update saved devices, and review security settings.
Request Type
Tell XMLA what access needs to be restored.
Email, hosting, WordPress, and portal passwords may require different handling after the reset.
Request Form
Submit the password reset details.
Use the form for the account to reset, password handling preference, notification email or phone, and authorized contact details.
Process
What happens after you request a reset.
Access changes should be handled in a predictable order so the reset fixes the issue without creating new account risk.
Submit reset request
Send the email address or account needing reset plus the authorized contact details.
XMLA validates
XMLA reviews the request, authorization signal, and notification destination before making access changes.
Password is reset
XMLA applies the requested generated or provided password path where appropriate.
Access is confirmed
Use the new credentials, update saved devices, and request help if sign-in is still blocked.
Related Help
Some access problems need more than a password reset.
If the reset does not resolve access, the issue may involve saved device credentials, mail client settings, IP blocks, or account permissions.
Support Center
Use support for access, account, hosting, email, website, and managed-service questions.
LiveRemote Support
Start a guided session if a technician needs to help update saved passwords on a device.
GuideSetup Email
Use the setup guide after a mailbox password changes so IMAP and SMTP keep working.
UnblockUnblock Request
Use this if failed logins or security rules may have blocked your IP or account access.
Still Locked Out?
XMLA can help trace the access problem beyond the password.
If the account is locked, blocked, misconfigured, or failing across devices, use support so XMLA can review the account path before repeated login attempts make it worse.