Custom AI Avatar Concierge

Give your website a concierge that can talk, guide, and convert.

Turn your company knowledge into a branded, voice-enabled website assistant that answers customer questions and guides visitors to the right products, services, and pages.

Plan your concierge
  • Custom-branded experience
  • Voice and microphone controls
  • Guided website navigation
Live concierge Secure session
How can I help?

Ask about services, products, company information, or the best next step.

Customer asks “Show me the right service.” Guided to the right page →

A better first conversation

Help visitors understand the business without making them hunt.

Your AI concierge becomes a conversational layer across the website. It can explain what your company does, answer common questions, clarify products, and move visitors toward a useful destination.

3D rendered website design and creative planning workspace01

Answer company questions

Give customers clear, approved information about your business, team, process, locations, and policies.

3D rendered WordPress website and content workspace02

Explain products and services

Turn complicated offerings into an approachable conversation that helps visitors understand fit and next steps.

3D rendered SEO analytics and performance workspace03

Guide website journeys

Direct users to relevant service pages, products, resources, forms, support paths, and important page sections.

3D rendered website security and protection workspace04

Support voice interaction

Let visitors select and test a microphone, then speak naturally with the concierge in a live session.

3D rendered online commerce and payment workspace05

Match the brand

Shape the character, voice, interface, colors, launcher, messaging, and placement around the website experience.

3D rendered creative media production workspace06

Create cleaner handoffs

Move high-intent visitors toward contact, consultation, sales, support, or another human-assisted workflow.

From question to action

A concierge that helps customers move forward.

The experience can be designed around the decisions customers already make on your website.

Discuss your customer journey →
  1. AskA visitor asks about a service, product, policy, or problem.
  2. AnswerThe concierge responds using your approved company knowledge.
  3. GuideIt sends the visitor to the most relevant page or website section.
  4. ConvertThe journey continues into contact, quote, booking, purchase, or support.

Complete setup and integration

XMLA handles the experience from concept through launch.

1

Discovery

Map customer questions, business goals, website destinations, escalation needs, and content sources.

2

Character setup

Configure the avatar experience, voice direction, personality, opening message, and response boundaries.

3

Knowledge + actions

Prepare approved company information and define the products, services, pages, and sections it can recommend.

4

Integration + QA

Install the launcher and concierge interface, configure microphone controls, test sessions, and verify launch behavior.

Starting investment

Launch a custom AI concierge without building the system yourself.

Start with the complete website setup, then scale the monthly AI usage plan around real customer demand.

3D rendered managed hosting infrastructure workspace

Complete setup + integration

$499starting at
  • Custom avatar concierge configuration
  • Business and product knowledge preparation
  • Branded website modal and launch controls
  • Microphone selection and testing
  • Guided page and section navigation
  • Responsive integration and launch QA
Start your setup
3D rendered knowledge and resource workspace

AI usage

$49/month starting at*
  • AI tokens required to run the system
  • Realtime voice and character sessions
  • Usage monitoring and plan guidance
  • Scalable options for higher conversation volume

*Monthly cost depends on usage, including conversation volume, session length, model usage, and any additional integrations. Higher usage may require a larger monthly plan.

Built around real customer questions

Useful across sales, service, support, and education.

Professional servicesEcommerce and productsHospitality and venuesHealthcare informationReal estateEducation and trainingMembership organizationsTechnical support

Frequently asked questions

Plan the right concierge for your website.

Every implementation starts with the information customers need and the actions the website should support.

What can the AI concierge answer?

It can be prepared to answer questions about your company, products, services, policies, processes, locations, and other approved business information.

Can it guide visitors around the website?

Yes. Navigation actions can send visitors to relevant pages or sections, helping them move from a question to the right product, service, resource, or contact path.

What is included in the setup?

Setup can include the avatar experience, brand styling, knowledge preparation, website launcher and modal integration, microphone controls, navigation actions, testing, and launch support.

Why is there a monthly cost?

Live AI conversations require model, voice, and realtime processing. Monthly service starts at $49 and may increase with conversation volume, session length, model usage, or added integrations.

Put an expert welcome on every page

Turn website questions into guided customer journeys.

XMLA can design, configure, integrate, and launch a custom AI avatar concierge for your business.

Schedule a consultation