XMLA Care™

Website care that stays after the emergency.

XMLA Care™ gives businesses a practical path for repairs, updates, recovery, hosting guidance, content changes, and ongoing support when a website needs reliable hands on it.

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Repair

Fix broken pages, failed updates, conflicts, errors, forms, and unstable site behavior.

Update

Handle content changes, small improvements, care requests, plugin review, and technical support.

Guide

Plan hosting, upgrades, security, backups, and better long-term website operations.

Care Model

One plan for the work that keeps websites alive.

XMLA Care is built for businesses that need help after launch: broken features, abandoned builds, recurring edits, uncertain hosting, plugin issues, and steady technical support.

Repair

Recover

Broken websites, failed updates, unstable plugins, abandoned builds, suspicious behavior, and urgent repair paths.

Care

Maintain

Monthly edits, support requests, content changes, WordPress updates, plugin review, and technical care.

Shield

Protect

Backup thinking, access hygiene, hosting guidance, SSL review, monitoring direction, and prevention planning.

Growth

Improve

Upgrade paths, performance cleanup, conversion fixes, WooCommerce help, and custom development recommendations.

Coverage

What XMLA Care can take off your plate.

Use XMLA Care for the real operational work that piles up around a website: repairs, edits, technical questions, hosting issues, and prevention planning.

Fix

Website Repairs

Broken pages, errors, crashes, layout issues, forms, failed updates, plugin conflicts, and site instability.

Edit

Content Changes

Text, image, page, menu, button, banner, landing page, and content publishing requests.

WP

WordPress Care

Plugin review, update discipline, theme checks, admin access help, troubleshooting, and support routing.

Host

Hosting Support

Hosting, SSL, backups, DNS, email routing, migration issues, cache, and server-side coordination.

Secure

Security Recovery

Suspicious behavior, redirects, spam injection, access cleanup, malware triage, and hardening guidance.

Plan

Upgrade Planning

When a site is too fragile for patching, XMLA can plan an upgrade, rebuild, or custom development path.

How It Works

A clear support rhythm from request to resolution.

Every care request should lead to action, context, and a better next step instead of vague support replies or half-finished fixes.

01

Capture

Submit the request, URL, symptoms, access, priority, and approval contact.

02

Triage

XMLA identifies whether the issue is content, WordPress, hosting, security, DNS, email, or custom code.

03

Resolve

The repair, edit, update, cleanup, or support action is handled with practical verification.

04

Report

You get a clear note on what changed, what caused the issue, and what should be watched next.

05

Improve

Recurring issues become a roadmap for hosting, managed services, upgrades, or custom development.

Pricing

Simple care options for urgent and ongoing work.

Start with hourly repair when the need is immediate, or move into XMLA Care Monthly when the site needs recurring help and a more dependable support path.

On Demand

Hourly Repair Support

$49.95/hr

For diagnostics, one-off fixes, emergency repairs, cleanup work, and support without a monthly plan.

  • Website troubleshooting
  • Plugin and theme conflicts
  • Broken pages and forms
  • Hosting and DNS help
  • Security triage
  • Repair recommendations
Choose On Demand
Care Plan

XMLA Care Monthly

$29.95/mo

For businesses that want a low-friction care relationship with recurring access to XMLA support.

  • 1 hour of website changes or repairs
  • 1 GB website and email storage
  • Ongoing access to XMLA support
  • Additional storage at $5/GB
  • Additional support time at $25/hr
  • Best path for recurring small requests
Choose Care Plan
Custom

Managed Growth Care

Custom

For active businesses that need care, hosting, updates, content, SEO, development, and technical strategy together.

  • Managed hosting alignment
  • Recurring updates and requests
  • WooCommerce or platform support
  • Performance and security planning
  • Upgrade roadmap
  • Custom development options
Choose Custom
Connected Services

Care connects support, hosting, repair, and upgrades.

When a request grows beyond a simple fix, XMLA Care can route the work into the right service path without losing context.

Fix

Fix Request

Submit a repair, edit, bug, layout issue, content request, or urgent website problem.

 Help

Support Center

Use the broader support directory for email, hosting, passwords, account help, and tools.

 Live

Remote Support

Start guided support when screen sharing or live troubleshooting is the fastest path.

 Host

Website Hosting

Move the site into managed webspace with SSL, backups, monitoring, and support.

 Managed

Managed Services

Expand from care into a managed website operations relationship.

 Upgrade

Website Upgrade

Upgrade a fragile or outdated site instead of repeatedly patching the same problems.

 Custom

Custom WordPress

Repair or rebuild custom plugins, WooCommerce flows, portals, and theme behavior.

 Start

Quick Start

Set up account access, approvals, onboarding details, and customer readiness.

Stop treating website problems like surprises.

XMLA Care gives your website a support path for repairs, changes, recovery, and improvement so every issue has a place to go and a person responsible for moving it forward.

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