Professional Email, Configured Properly

Email is a critical business system — not just a mailbox. Proper configuration ensures your messages send reliably, sync correctly across devices, and don’t end up in spam folders.

These instructions apply to most popular email clients, including macOS Mail, Microsoft Outlook, and mobile devices.

What You’ll Need Before You Begin

  • Your full email address ([email protected])
  • Your email password
  • Your domain name (used as the mail server)

Incoming Mail Settings (IMAP – Recommended)

IMAP keeps your email synchronized across all devices.

  • Account Type: IMAP
  • Incoming Server: your domain name
  • Username: full email address
  • Password: email password
  • Port: 993
  • Encryption: SSL / TLS

Outgoing Mail Settings (SMTP)

  • Outgoing Server: your domain name
  • Username: full email address
  • Password: email password
  • Port: 465 (SSL) or 587 (TLS)
  • Authentication: Required
  • Encryption: SSL / TLS

Outgoing authentication must be enabled using the same
credentials as incoming mail.

Apple Mail (macOS)

  1. Open Mail and select Add Account
  2. Choose Other Mail Account
  3. Enter your name, email address, and password
  4. Use your domain name for both servers
  5. Use your full email address as the username

Microsoft Outlook

  1. Add a new account
  2. Choose Manual Setup
  3. Select IMAP
  4. Enter your domain as the mail server
  5. Confirm encryption and authentication

Best Practices for Reliable Email

  • Always use IMAP
  • Enable SSL / TLS encryption
  • Use your full email address as the username
  • Authenticate outgoing mail
  • Avoid saving passwords incorrectly in mail clients

Need Help Setting This Up?

If you’d rather not configure email yourself,
XMLA can handle setup, testing, and verification —
ensuring everything works correctly across all devices.

Get Help With Email Setup
Remote Support