Secure Submission

Use the secure form below to submit
the requested information.
Please reference the project,
ticket, or request this access is related to.

Before You Submit

  • Confirm XMLA has requested this information
  • Provide only credentials related to your request
  • Use temporary or role-based access if available
  • Notify us once credentials are changed or revoked

If you’re unsure whether to submit credentials,
contact XMLA before proceeding.

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Why This Is Sometimes Required

Certain services — such as troubleshooting,
migrations, updates, or configuration changes —
require authenticated access to systems
we are working on.

We request only the minimum access necessary
and only when it’s required
to complete approved work.

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Examples of Requested Access

  • Website admin login (WordPress, CMS)
  • Hosting control panel (cPanel, Plesk, etc.)
  • FTP / SFTP credentials
  • Email or DNS configuration access

What We Will Not Ask For

  • Your personal banking credentials
  • Payment method passwords
  • Unrelated third-party logins
  • Credentials not tied to your request

Security & Handling

XMLA treats submitted credentials
as confidential information.

Used only for approved tasks
Access limited to authorized staff
Not shared with third parties
Removed when no longer required

We strongly recommend creating
temporary or limited-access credentials
whenever possible.

After Work Is Completed

Once the requested work is finished,
you may revoke or update credentials
at your discretion.

XMLA will not retain access
beyond what is necessary
for ongoing approved services.

Questions About Access?

If you have concerns about security
or what information is required,
we’re happy to clarify before you submit.

Contact Support
Privacy Policy